How Do I Return an Item?

If you need to return an item for any reason, please start by completing our online returns form. Once submitted, a representative will contact you to discuss the return details. It's important to note that returns may not be accepted without a completed form.


To ensure a smooth return process, please pack all items carefully, preferably in their original packaging, to prevent damage during transit. We cannot issue refunds for items damaged on their return journey. All returns should be initiated within 30 days of receiving your goods. In cases of faults present at delivery, please inform us within 24 hours to address the issue promptly with the delivery service.